ResDermatrol Complaints and Reviews

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Originally received two 'free trials' by mistake which gave me two accounts. Subsequently, received two full size which I returned to the company per their instructions on March 2, 2013. Contacted them May 9 and was told that package had been received and I would receive credit on my credit card within 5-10 business days. None received. Second contact - May 21, 2013 and was told it was not... Read more

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return this cream back to the company on may 20,2013 have not received credit back on my credit card.have call every 2 weeks. its always the same have turn it over to corp.. office they will have to credit your account. i would like the people of this company to know what its like to wait on their money from customer when they order on line.something has to be please thank you lots... Read more

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I want to cancel and can't I have no phone number. I can not use the product it broke my face out horribly. This is bull. No paper came with the sample it shipped without anything. Does anyone have a number to contact this company. I don't want to pay for something I can't use. Any help would be greatly appreciated. These company's do nothing but *** people and should be... Read more

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An ad was on Facebook offering a free sample of this product. Of course you had to pay the shipping which resulted in my giving my debit card number. ***, ***, ***! Now my bank account has been hit for a fraudulent charge of $89.98. Please don't be taken in by the offer of a "free sample"! You will live to regret it. The next catch is, you must call for an RMA number before you can return it... Read more

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i ordered a free 30 day trial offer from ResDermatrol i had 20 days to try it risk free now that i want to stop ant futher orders i have NO phone number to call i will contact my credit card and see what they can do for me thank you at the time i ordered this product i also first ordered a sample package of auravie i just contacted them and had to pay sometime for the so called frre sample but a... Read more

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BEWARE of this company. They say you have to read the fine print and yet where is that located? Certainly not on the shipping paper that came with the sample because there is no shipping paper. Where are the acceptance terms? I had to go online to fine anything like terms and conditions. I did and this is what I found: IMPORTANT: If you choose the Subscribe Risk FREE and click 'Send it... Read more

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